How do I place an order?
Add the pieces you like to your cart, then complete your order in a few clicks. Payment is secured by Stripe; you can also pay in 3 interest-free instalments with Klarna.
What shipping options are available?
We ship across mainland France via Colissimo (home delivery) or Mondial Relay (pickup point). Delivery usually takes 2 to 5 working days.
How do returns work?
You have 14 days after receipt to return a piece that doesn't suit you. Returns are free within mainland France.
Can I become a seller on Vayzone?
Yes — sign-up is free. Create your shop in a few minutes from the "Become a seller" page. Our team reviews your profile within 48 hours to maintain catalogue quality.
How do I contact a designer?
Each shop has its own contact form, available directly on the seller page. You can also write to us and we'll forward your message.
Is Klarna's instalment payment free?
Paying in 3 instalments with Klarna is free for you. The fees are covered by Vayzone.
Question not listed? Contact us, we reply within 48 hours.